Last updated: 13 October 2026
Mami Maggie’s Recipes (“we”, “us” and “our”) operates mamimaggiesrecipes.co.uk and offers Cameroonian and West African food, products and catering services. This policy explains how personal information may be used when you browse our website, contact us, enquire about catering or use the online shop.
Contact us
For privacy enquiries, requests about your information or questions about this policy, email info@mamimaggiesrecipes.co.uk. The business operates in Newport, South Wales.
Information we collect
Depending on how you use the website, we may collect your name, telephone number, email address, event and catering enquiry details, order and delivery information, messages, and records of our correspondence. If you voluntarily share dietary or allergy information for an event, we use it to respond to that request and handle it with additional care. Please avoid sending unnecessary sensitive personal information through forms.
We may also process basic technical information, such as IP addresses, browser and device information, cookies and security logs, to operate and protect the website. If you place an order, order details and payment status may be recorded by the shop; payment information may be processed by the payment provider shown during checkout.
Why we use your information
- To answer enquiries, provide quotations, handle catering bookings and respond to service requests.
- To process and fulfil orders, arrange deliveries and provide customer support.
- To administer the website, maintain security, prevent fraud and troubleshoot technical problems.
- To meet applicable accounting, tax or other legal obligations.
- To send marketing updates or use optional analytics or advertising technologies where appropriate consent or another lawful basis applies.
Under applicable UK data protection law, the lawful basis depends on the activity: taking steps towards or performing a contract, complying with legal obligations, legitimate interests in operating and securing the business, or consent where required. You can withdraw consent at any time without affecting earlier lawful processing.
Cookies and website technology
The website uses WordPress and WooCommerce functionality, which may use necessary cookies for sessions, basket and checkout functions, security and site preferences. Additional analytics, embedded media or marketing cookies may be used where enabled; non-essential cookies require an appropriate choice where applicable. Browser settings may also allow you to remove or restrict cookies, although essential site features may then work less reliably.
Who receives information
Where needed to provide our services, information may be shared with our website hosting and security providers, payment processors shown at checkout, delivery or fulfilment providers, and other suppliers helping us operate the business. Access should be limited to what is necessary. We do not sell customer personal information.
International transfers
Some service providers may process data outside the United Kingdom. Where UK data protection law requires safeguards for an international transfer, appropriate protections should be used.
How long information is kept
Information is retained only as long as necessary for the purpose for which it was collected, including customer service, contractual records, security and legal or tax obligations. Actual retention periods may differ between enquiries, order records and security logs. Contact us if you have a question about a particular record.
Your data protection rights
Subject to applicable conditions and exemptions, you may request access to personal information, correction of inaccurate information, erasure, restriction of processing, data portability or object to certain processing. You can also withdraw consent where consent is the lawful basis. Email us using the address above to make a request.
If you are dissatisfied with our handling of your information, you may raise a concern with the UK’s Information Commissioner’s Office at ico.org.uk.
Children’s privacy
Our website and services are not directed specifically at children. If you believe a child has provided personal information to us inappropriately, please contact us.
Updates to this policy
We may update this policy when our services, website tools or legal requirements change. The revision date at the top shows when this version was last updated.